|4.90||Customer Satisfaction Rating|
We make cities a better place through sustainable delivery solutions - on the customers terms and to the benefit of our partners!
We put the customer first and we provide an outstanding delivery experience. We deliver anywhere, anytime – even within the hour. We neither own a fleet, nor warehouses. We do not add to pollution nor congestion. We pickup from existing store networks and deliver with our partners branded bags, all moving by foot.
Powered by tech and our community of friendly Urbers, we aim to create a more vibrant, happy and sustainable city.
Consumer demands for fast and convenient shopping services are increasing and ever-changing. Research also shows that consumers are increasingly willing to pay a premium for better services when given the choice. Increased emphasis is placed on how last mile delivery services should "go the extra mile".
As a result, retailers are facing new challenges on how to adapt and meet consumer demands. Physical stores need innovative solutions to stay competitive in a development largely driven by e-commerce.
As an innovative last mile delivery startup, Urb-it is part of the solution to these challenges by offering a fast and convenient way of shopping, interconnecting consumers with physical stores. Whether online or offline, marketplace or retail, the customer can book a delivery with Urb-it at whatever time and place is most suitable. The order is delivered on time and personally, whether the customer is at home, at the office, in a café or at the gym.
Urb-it is focused on developing the company's technical platform and on enabling retailers to connect to Urb-it.
Urb-it's shopping service was initially launched and tested in Stockholm. Following acceptance of the company's concept, the service was subsequently rolled out in Paris, London, Gothenburg and Lyon.